FAQ

Frequently asked questions

General Guidelines

1.  All posts, comments and calls must be in English.

3. The calls will be received within 5 minutes of the alarm time set.

 

 

 

Is it free to use the app and the services?

Yes, the app and the services in the app are free to use. Fajr WakeUp uses your phone’s internet connection (LTE/4G/3G/2G/EDGE or Wi-Fi) – your carrier/provider may charge you for data/roaming etc. Please consult your provider for further information.

 

If you send SMS messages to your friends inviting them to Fajr WakeUp, service charges from your carrier may apply.

Do brothers and sisters wake each other?

We have added a gender security, which means brothers can call only brothers and sisters only call sisters. Any breach of this policy will ban the user from ever accessing our services again – even if you try to delete / install the app or change user.

What if I don't wake up?

The alarm will repeat until the user wakes up. Make sure the sound is on.

I didn't receive an e-mail with an activation code

Please check your junk / spam folder – it might have ended up in there. If you still can’t find the e-mail please contact us.

I need help, who can I contact?

You can contact us by filling out this form.